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Nothing means more to us than getting the best feedback from the valued clients that book our courses. It reinforces our belief that the right training can make a massive and positive difference, and that our delegates will almost certainly go on to live both happier and healthier lives, as well as improving their performance at work.

“Really good, gave me loads to think about and apply”

 

“The training was excellent. I learned how to notice the signs of mental health issues and how to put resilience techniques into practice; noting things, relaxing your body etc.”

 

Hillary's Blinds

"Rachel delivered her mental resilience training session at our Sheffield Futures staff conference this Autumn. She was fantastic! In a short timeframe, she managed to get over a wide range of key concepts and practical solutions - demonstrating her deep knowledge of her subject matter. She is engaging, funny and wise. Staff feedback was excellent, and we are hoping to build on the learning in our everyday practice".

 

Gail Gibbons, CEO, Sheffield Futures

"An informative and educational course which is delivered in an approachable and accessible way. The learning was interesting and insightful. We have received excellent feedback from staff and I would highly recommend this course"

 

Allen Graham, Chief Executive, Rushcliffe Borough Council 

"Following the training I had two conversations with colleagues which were not only interesting but also insightful into their, or I suppose, all our lives.  It was a good team-building moment [moving] towards better understanding, cohesiveness."

 

Senior Manager, CML

"It has massively increased my understanding about mental health issues”

 

“It has helped me to identify problems and to find ways to resolve them”

 

“I feel more confident about being able to help others and I also feel more confident about tackling my own mental health issues”

 

“Good insight into the reality of mental health issues – makes me want to learn more”

 

A collection of feedback from the Wellbeing Week, J.O.Sims

"The course was excellent. I feel much better placed to spot the signs of mental health issues now. It highlighted the need for increased awareness of those around me at work and at home and offered simple techniques for working with staff. It created time to reflect and provoked discussion and personal input in a relaxed manner."

 

Senior Management Team, Kier Construction Eastern

"The Big Top Model exercise is an excellent tool! I love my job but did not know how to address the current situation with its demands. I am on a mission now! I hope this training will be rolled out to other managers in the council as they will definitely benefit from it”

 

“Really inspirational discussion and ideas – thank you Rachel!”

 

“This workshop has helped me to identify when things are going wrong, to think about how to make it right and to put strategies in place to avoid things going wrong again”

 

“Really like the link with mindfulness, how the brain works and also with coaching for long term support empowering the individual to take control”

 

Management Training, Lincolnshire County Council

"Greatly beneficial. I have a much greater knowledge of a very difficult subject. An excellent course"

 

Mowbray Mountain, Chairman, Mid-UK Recycling

"I feel equipped with the knowledge gained today to: put processes in place, tackle difficult issues and plan with individuals."

 

Sue Armstrong, HR Director, Mid-UK Recycling

"This session has helped me understand what others might be going through and has inspired me to be more attuned to them. I have better motivation to be a better me!"

 

Manager, Wyboston Lakes

"One of the best courses I've been on in over 30 years of working!"

 

"Very positive and thought provoking. I realise I may need some help with my own anxiety"

 

"Positive and fun but with great info that I will try to keep"

 

Staff Session, Suzuki (GB) Limited

"The course was very interesting and informative. Rachel is a great trainer with lots of experience to talk from. I could have heard more on the subjects as it is very important  to understand the impacts and solutions available. Our staff wanted more and couldn’t praise Rachel enough. The course is a must have and I believe everyone should take the time to attend". 

 

Hannah Sear, Suzuki (GB) Limited 

Course feedback from our Business clients

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The Adult Care and Community Wellbeing Directorate Lincolnshire County Council have commissioned a rolling programme of training since 2018 in partnership with our Public Health colleagues. It aims  to support resilience and wellbeing and is designed to provide staff with strategies to support them to manage the demands of their busy work life, whilst advocating positive changes to their lifestyles to support physical and mental wellbeing. This training has been provided by Rachel Munns (Resilient Me) since 2018.

 

Rachel was commissioned to provide a programme for the financial year 20-21 for access by all staff in the Adult Care and Wellbeing Directorate. Rachel's delivery was dependent on face to face and as a result of lock down and home working  we have not been able to move forward with the original commission.

 

We recognised that staff are under increased demands due to the pandemic and supporting resilience and wellbeing has never been more important. In order to ensure a prompt response to our concerns for staff wellbeing  we approached Rachel to see if it would be possible for her to change her method of delivery to a virtual platform. Rachel who had initially furloughed rose to the challenge and has worked in partnership with us to put together a bespoke programme of initially four separate modules that are being delivered virtually. The content reflects the original material with specific additions to support  staff with current working challenges.

 

The commission has now been adopted corporately. With the addition of specific modules for managers the programme has been made available for all staff working for Lincolnshire County Council. Rachel is knowledgeable and has bought her expertise to the development of the programme. Rachel's delivery is engaging and upbeat and has been very well received by staff who have attended. The following is from an evaluation completed by an attendee;

 

The presenter's style and presentation was skilled, professional and encouraged contributions from all.

 

This series of courses have been very helpful for me - working from home is causing issues, so tips and strategies to help to understand that I am doing my best and how to feel I can manage it more have really helped me be more productive and understand the situation currently more.

 

Sarah West, Lincolnshire County Council

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